While abroad
Not to worry, you can still enable your call forwarding if you’re already at your destination! You can:
Insert your home SIM and call *21* followed by ...
Tue, 19 Sep, 2017 at 10:48 AM
Usually these error messages mean that your phone is operator locked and it is not acknowledging the new SIM.
In this case, unfortunately you will not b...
Tue, 19 Sep, 2017 at 10:50 AM
Don’t forget that our SIMs are all pre-paid, Pay As You Go SIMs, which means that in order to make calls, you have to have some credit balance or a minutes ...
Tue, 19 Sep, 2017 at 10:50 AM
If you purchased a top up from us along with your SIM, we will either top up your card directly OR send you a top up voucher that you must redeem. The detai...
Tue, 19 Sep, 2017 at 10:51 AM
We always include the instructions for activating your internet coverage when we ship your order. Usually you have to text a short code to the operator in o...
Tue, 19 Sep, 2017 at 10:55 AM
Ensure that you have calling balance available on your SIM!
Some contacts saved in your phone may not have the full, international number to reach them. En...
Tue, 19 Sep, 2017 at 10:56 AM
Ensure that you have credit available on your SIM!
Some contacts saved in your phone may not have the full, international number to reach them. Be caref...
Tue, 19 Sep, 2017 at 10:56 AM
Sure! Our SIMs are all provided by very popular, large operators in their respective countries, and they use the biggest networks, so coverage is generall...
Tue, 19 Sep, 2017 at 10:57 AM
One of the most common reasons for a non-working SIM is due to your mobile device being locked to an operator back home. We recommend first testing the SIM ...
Tue, 19 Sep, 2017 at 11:00 AM